SPAM

IT Services update for week of April 29, 2013

 

CRITICAL SERVICES: (Banner, Moodle, Wireless, Internet, Telephony)

  • All critical services functioning normally.
  • A SPAM attack on Saturday April 27 caused intermittent problems for users trying to access university services from off-campus.  Corrective measures were implemented over the weekend.

KPI SPOTLIGHT:

Test Centre – Final Exam Success

The Centre supervised approximately 4000 student exams during the final exam period, averaging 88 exams per hour on the two busiest days, and peaking at 776 exams on the last day.

Test Centre graph #1

The Centre experienced the highest attendance at exams from opening at 10 am until 3 pm.

Test Centre graph #2

SERVICE IMPROVEMENTS:

Canada-wide Science Fair

Preparations to support the fair are in their final stages.  A detailed activity plan will guide installation and support work starting Monday May 6 through to the end of the event.  Wireless services, mobile devices, and support processes are tested ready to be commissioned for the event.