Solutions Centre

Microsoft Support for Older Versions of Internet Explorer Ended

ielogo1Microsoft will no longer be supporting any version of Internet Explorer other than the most current version (version 11).

Beginning January 12, 2016, only the most current version of Internet Explorer available for a supported operating system will receive technical supports and security updates. Internet Explorer 11 is the last version of Internet Explorer, and will continue to receive security updates, compatibility fixes, and technical support on Windows 7, Windows 8.1, and Windows 10. For more information, go to Microsoft’s announcement.

Any University computer system running Windows 7, Windows 8.1, or Windows 10 that is joined to the domain (you sign-in to the computer using your U of L username/password) has already been updated to Internet Explorer 11. Any Windows 7 or 8.1 computer not joined to the university domain or professional supplement devices may not have the latest version of Internet Explorer installed and action will be required on your part. Windows 10 computers running Edge or Internet Explorer browsers will already have the most updated version.

What should you do? To check the version you are currently running, open Internet Explorer and click on the gear icon gear_icon in the top right corner of the page and select “About Internet Explorer”. If your version is anything other than Internet Explorer 11, you will want to install the latest version.

To install the latest version, go to Windows Update windows_updatelocated in the Control Panel and select “Check for Update”. Internet Explorer will be one of the programs available to update. Select it and click “Install Updates”.

Why should you update? Without critical web browser updates, your PC may become vulnerable to harmful viruses, spyware and other malicious software which can steal or damage you data and information. Also many software vendors and websites, such as Office 365, no longer support older versions of Internet Explorer.

Please contact the ITS Solution Centre at help@uleth.ca or 403-329-2490 if you require additional information or assistance.

Huge Adobe software package available to U of L employees

U of L faculty and staff can benefit from a new software package made possible by an agreement between the University of Lethbridge and Adobe Systems Inc.Adobe Creative Cloud

The enhanced Adobe Creative Cloud for education agreement provides a full suite of software, free of charge, for use at work. The agreement also offers a work-at-home package for only $11.25 per year for personal Windows and Apple computers.

The Creative Cloud suite includes, but is not limited to Photoshop, InDesign, Adobe Edge Animate, Acrobat XI Pro, Illustrator, and a variety of other Adobe products. “The retail value of these products is enormous,” says Chris Robinson, Client Services Manager.  “Photoshop alone is around $700 and up, depending on the version.”

IMPORTANT: For University-owned computers, faculty and staff should contact the Solutions Centre to request installation.

To purchase Creative Cloud for home computers, there are some important details interested buyers should know ahead of time.

  • The work-at-home software is for personal and professional supplement purchases only.
  • To download, go to https://www.uleth.ca/information-technology/store
  • Click on Take Me to the IT Store button. You will be required to log in using your U of L username and password.
  • Click on the Kivuto button.
  • Click on Start Shopping. The Adobe Creative Cloud icon can be found under the Adobe tab.

Both the download and installation steps can take up to one hour each. It is recommended that the download take place on campus if home internet bandwidth is not high-speed.

“The best options are to either bring their laptop onto campus to download the software, and then proceed with the installation at home or, if they have a desktop computer at home, download it onto their work computer and copy the installation file onto a 32GB USB key that has a minimum of 16GBs of free space,” says Robinson.

Any questions or concerns should be directed to the Solutions Centre at (403) 329-2490 or help@uleth.ca.