disaster recovery

IT Services busy during Christmas break

IT Services completed a number of system upgrades during the Christmas – New Year period, taking advantage of precious time when there are fewer students, faculty and staff on campus.  These upgrades included:

  • Service Monitoring System Upgrade (Microsoft Manager System Center 2012)
    Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure predictable performance and availability of vital applications, and offers comprehensive monitoring for the data center and cloud, both private and public. It enables IT Services to set thresholds and monitor baselines.
  • Network Services Upgrades (QIP, Firewalls)
    These are essentially maintenance upgrades. The firewall upgrade is effectively a new engine with more horse power to meet the growing needs of the U of L, and capable of handling more Internet traffic from more users. QIP is the system that handles the IP addressing of devices connected to the U of L network.  It provides better functionality, resulting in a more robust system, and to handle the growing needs of the U of L users.
  • Telephone Services Upgrades (Unified Communications)
    Staff applied patches to provide stability to our telecommunications, an offshoot of which reconfigured the phone system to a new server. A virtual machine now provides a higher level of disaster recovery and redundancy to one of our Life Safety Systems.
  • Servers & Storage Upgrades (Load Balancer, Storage)
    Load balancers that handle Exchange mail and Moodle Services, and large disk upgrades both provide added stability to campus IT services.  Communications Technology is constantly doing work behind the scenes that is preventive while supporting and enhancing all of the University’s systems.