Community Shredding Event

In an effort to promote the secure destruction of personal information and the prevention of identity theft, the AMA is sponsoring a free event where community members can bring their sensitive documents and electronic storage items (not including hard drives) to be destroyed by a professional shredding service.  The event will be held on Saturday March 23, 2013 from 10am – 2pm at the AMA Lethbridge Centre
located at 120 Scenic Dr. South.  For more information on how to participate, please visit the event website.

Cyber Security – A community effort

Kevin Vadnais, Information Security Analyst, was asked to present on cyber safety to two community groups in November and early December.  A parent preschool group in Coaldale, and the Lethbridge Breakfast Club were brought up to speed on cyber safety and identity protection.

kevin vadnais1 nov30 2012

“They asked me to explain some of the things that would help them become more savvy about internet threats, and to protect their own personal information online.”

Vadnais demonstrated how easily someone can become a victim of identity theft. Within minutes of conducting internet queries and piecing together seemingly unrelated bits of information about one of the audience members, Vadnais had the full name, birthdate, parents’ names, parents’ address, parents’ phone number, along with their children’s information. This eye-opening video shows a similar example.

For more details about Vadnais’ presentations, see the article published by the Lethbridge Herald.

If you have questions about the University’s cyber security program, or would like advice on how to be cyber safe, contact the Solutions Centre at or 403-329-2490.

Student Email Survey Results

As part of the student email revitialization project, ITS along with the email project team, created and distributed a survey to determine what the students wanted in a new email system.  We received a very large response of almost 1500 students with approximately 30% of the surveys submitted with written comments.  It was a confirmation that this topic really matters to  students and we are are in the throes of conducting focus groups before making a solution recommendation.

The survey results revealed some interesting wants of the students, as well as areas that didn’t really matter as much as we thought they would.  For example:

1.  Storage capacity increases are considered a must.  Our current system does not meet the needs of our current population.

2.  Mobile device access to email is becoming a necessity.  The current platform does not support it sufficiently.

3.  Online productivity tools are a desired feature of any new email system.

4.  We need to consider privacy aspects of email, especially for students working in counselling or other sensitive areas of study.

5.  Video chat doesn’t really matter when considering an email solution.

This and other data will begin to shape our recommendations which we hope to have approved by the end of the calendar year.  Pilot projects will then be spun up during the spring semester, with full implementation being completed before the end of summer.

We would like to express our appreciation for all the feedback provided by the students, their participation in the focus groups and want to assure them that we are listening and paying attention to what they want in a new system.