IT Services Weekly Update

Critical Services (Banner, Moodle, Wireless, Internet)

All services functioning normally.

KPI Spotlight

The Testing Centre has been seeing higher volume with midterm exams in full swing.  Some relevant statistics are provided below.

Last week (Feb 23 – Mar 1):

Number of students processed:              98-150 per day avg
Peak time of day:                                         1pm,  3pm, and 7pm peaks
Average exam duration:                            20-50 minutes
Total exams approx:                                   750

This week (Mar 2 – Mar 8):

Number of students processed:              140-220 per day avg
Peak time of day:                                         1pm to 3pm
Average exam duration:                            60-90 minutes
Total exams approx:                                   1100

Service Improvements

We have recently purchased and installed quiet keyboards in the Testing Centre and level nine of the Library.  This significantly reduces the noise in these facilities, making it easier for students to concentrate on their examinations and studies.

quiet_keyboard

Canada Wide Science Fair

The University is hosting the Canada Wide Science Fair on May 11, 2013, which will bring students and judges from across Canada to our campus.  All of the judging will be conducted using Blackberry Playbook tablets, so having adequate wifi capacity is critical to the success of the event.  IT Services has constructed seven “wifi trees” (see below) which allow us to position wifi access points to provide optimal coverage and capacity within the 1st Choice Savings Centre.

wifi_tree

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